Privacy policy

Last updated: December 28, 2025

Bodhi Collective operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Bodhi Collective is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

  • Account information including your username, password, security questions, preferences and settings.

  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

2. Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

  • Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.

  • From our service providers when they collect or process your personal information on our behalf.

  • From our partners or other third parties.

3. How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

✔️ Provide, Tailor, and Improve the Services

We use your personal information to:

  • perform our contract with you

  • process your payments

  • fulfill your orders

  • send account and order notifications

  • process returns and exchanges

  • remember preferences and interests

  • enable review submissions

  • customize product recommendations

📣 Marketing and Advertising

We may send you:

  • promotional emails or texts

  • online ads based on your browsing or shopping history

🔐 Security and Fraud Prevention

To:

  • authenticate your account

  • provide a secure payment experience

  • detect or investigate fraud, illegal activity, or policy violations

💬 Communicating with You

To:

  • provide customer support

  • maintain our business relationship

⚖️ Legal Reasons

To:

  • comply with legal obligations

  • respond to government or legal requests

  • enforce our terms or protect our business

4. How We Disclose Personal Information

We may share your personal information in the following cases:

  • With Shopify, vendors and service providers (IT, payments, shipping, analytics)

  • With marketing and business partners (e.g. personalized ads, newsletters)

  • When you direct us to share (e.g. shipping carriers, social logins)

  • With affiliates or within our corporate group

  • In connection with mergers, legal processes, or investigations

5. Relationship with Shopify

Bodhi Collective uses Shopify to power this website.
Shopify may collect and process data about your interactions with our store and others using the Shopify platform.

Learn more about Shopify’s data practices here:
👉 Shopify Consumer Privacy Policy
👉 Shopify Privacy Portal

6. Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy, content, or security practices of external sites. Always review their policies before sharing your information.

7. Children’s Data

Our Services are not intended for children. We do not knowingly collect data from individuals under the age of majority. If you’re a parent and believe your child has provided personal information, contact us to delete it.

8. Security & Data Retention

We use security measures, but no system is 100% secure.
We retain personal information only as long as needed for:

  • Providing Services

  • Fulfilling legal obligations

  • Resolving disputes

  • Enforcing our terms

9. Your Rights & Choices

Depending on your location, your rights may include:

  • Right to Access / Know

  • Right to Delete

  • Right to Correct

  • Right to Data Portability

  • Right to Manage Communication Preferences

Unsubscribe links are available in our emails.
To exercise any rights, contact us at the details below or visit Shopify’s portal if the request relates to their data practices.

10. Complaints

If you have concerns about your personal information, contact us first. You may also contact your local data protection authority.

11. International Transfers

Your data may be stored or processed outside your country.
If data is transferred out of the EEA or UK, we use standard legal mechanisms (e.g., Standard Contractual Clauses).

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a new "Last updated" date.

📍 Contact Us

For privacy-related questions or rights requests:

📧 hello@shopbodhicollective.com
📍 Bodhi Collective
4/1 Main Guard Cross Road
Tasker Town, Shivaji Nagar
Ground Floor, Bengaluru, KA, 560001, India